Cabinet Tronix warrants its TV-lift mechanism to be free from defects in material and workmanship for ten years from the date of purchase. The warranty covers parts, motorized components, electronics, metal, etc. Cabinet Tronix will replace defective TV-lift or TV-lift electronics free of charge (not furniture). If the exact component is not available (due to upgraded designs, etc.), the defective product will be replaced with a product of equal or lesser value. The replacement part will then be covered by the time remaining on the original warranty.
Cabinet Tronix TV lift warranty does NOT cover: any product on which the serial number has been defaced, modified or removed; damage, deterioration or malfunction resulting from accident, misuse, neglect, power surges, fire, water, lighting, or other acts of nature; unauthorized product modification; failure to follow instructions supplied with the Cabinet Tronix product; repair or attempted repair by anyone not authorized by Cabinet Tronix; causes external to the product such as electric power fluctuations or failure; use of supplies or parts not meeting Cabinet Tronix specifications; or any other cause which does not relate to a product defect.
How the warranty works:
- If you experience any problem with the lift system, call 619-422-2784.
- Our Product Support team will identify the problem and, if necessary, walk you through the reset process.
- Cabinet Tronix must have the opportunity to troubleshoot the problem with the owner by phone before warranty replacement parts will be shipped.
In the event that you need a replacement part, we will ship it out within 3 business days or sooner, along with a UPS return shipping label and a package for the old part.
There will be no charge for the shipping the replacement parts within the continental U.S. location (excludes HI, AK, Puerto Rico). Shipping costs for replacement parts sent internationally will be covered by Cabinet Tronix up to a value of $50.